iluzive

Terms of use

Welcome to iluzive.com. These terms and conditions apply to the website iluzive.com, its subdomains, and the places where the document is linked.

Any reference to "you", "your", or "user" refers to you as a user of this website and its subdomains. References to "site" and "website" refer to iluzive.com. References to "iluzive", "sybotik", "we", or "us" refer to Sybotik Private Limited, a company incorporated under the Companies Act of India.

You are requested to read these terms and conditions carefully before you use the services of this site. As they affect your legal rights.

Introduction

BY ACCESSING OR OTHERWISE USING THE WEBSITE, YOU AGREE TO THESE TERMS AND CONDITIONS.

If, at any time, you do not accept all of these terms and conditions, you must immediately stop using the website.

Privacy policy

Usage of this website is also governed by our privacy policy, which is incorporated into these terms and conditions by reference. To view the privacy policy, please click on the following: https://iluzive.com/privacy/.

Billing and cancellation

Billing cycle

The service subscription fee for our products or services and any other charges you may incur in connection with your use of the services, such as taxes and possible transaction fees, will be charged to your Payment Method on the specific payment date indicated on the "Billing" page. The length of your billing cycle will depend on the type of subscription plan that you choose. In some cases, your payment date may change, for example, if your Payment Method has not been successfully set up, when you change your subscription plan, or if your paid subscription began on a date not contained in a given month. Visit the app.iluzive.com website and click on the "Billing" on the "Account" page to see your next payment date.

Payment methods

To use iluzive you must provide one or more Payment Methods. You authorize us to charge any Payment Method associated with your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription or service fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to our products and services until we have successfully charged a valid Payment Method. For some Payment Methonds, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method Service provider for details

Updating your Payment Methods

You can update your Payment Methods by going to the "Account" page. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s).

Cancellation

You can cancel your subscription to our products or services at any time, you will continue to have access to our products or services through the end of your billing period. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unused products or services fees. To cancel, go to the “Account” page and follow the instructions for cancellation.

No refund policy

All sales are final. We do not offer refunds, returns, or exchanges for any products or services purchased, except where explicitly stated otherwise in a separate agreement or as required by applicable law.

Changes to the pricing and subscription plans

We may change our subscription plans and the price of our service from time to time. We will notify you at least one month before any price changes or changes to your subscription plan will become effective.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: